Hear from Our Customers
You’re not looking for a sales pitch. You need hot water back in your home so your morning routine doesn’t fall apart, your laundry gets done, and your family isn’t stuck taking cold showers.
That’s what we do. We diagnose the problem quickly, explain what’s actually wrong, and fix it right the first time—whether that’s a simple repair or a full replacement. No upselling. No dragging things out.
Florida’s heat and humidity are brutal on water heaters. Coastal air accelerates corrosion. Hard water builds up scale inside your tank. Your unit works harder here than it would almost anywhere else in the country. Most homeowners in Audubon don’t realize their water heater is struggling until it’s too late—leaking onto the floor or completely dead on a Tuesday morning.
We handle both tank and tankless systems, gas and electric, all makes and models. You get same-day service when you need it, transparent pricing before we start, and work that’s guaranteed.
Drain Wizard has been serving families and businesses across Brevard County since 2007. We’re not a franchise. We’re not a call center routing you to whoever’s available. We’re a local team that lives and works right here in the Cocoa area.
That matters because we understand how Florida’s climate affects your plumbing. We know the local codes, the soil conditions, the common pipe materials in older Audubon homes, and how humidity and hard water shorten the lifespan of your water heater.
You work directly with licensed, experienced professionals—not subcontractors. We show up on time, explain what’s going on in plain language, and charge by the project, not by the hour. All our work is guaranteed, and we’re fully licensed, bonded, and insured.
First, you call or reach out online. We’ll ask a few questions about what’s happening—no hot water, leaking, strange noises, whatever it is. In most cases, we can give you a ballpark estimate right over the phone so there are no surprises.
Then we schedule a time that works for you. If it’s an emergency, we offer same-day service and can often get someone out within hours. Our trucks are stocked with common parts, so we’re ready to handle most repairs on the spot.
Once we arrive, we’ll inspect your water heater, test the components, and figure out what’s actually wrong. We’ll explain what we found, what it’ll take to fix it, and what your options are—repair vs. replace, tank vs. tankless, whatever makes sense for your situation and budget.
If you’re good with the plan, we get to work. Most repairs are done the same visit. Replacements typically take a few hours, and we’ll haul away your old unit. Before we leave, we test everything, walk you through what we did, and make sure you’re set.
Ready to get started?
Every service call starts with a full inspection. We check the heating elements, thermostat settings, pressure relief valve, anode rod, and tank condition. For gas units, we inspect the burner and venting. For electric models, we test the electrical connections and breaker.
If you’re in Audubon or anywhere in Brevard County, you’re dealing with some of the hardest water in Florida. That means mineral buildup is eating away at your tank from the inside. We’ll flush the system if needed, which can add years to your water heater’s life and improve efficiency.
Florida summers are especially tough on units over eight years old. Insulation breaks down. Tanks corrode faster in humid coastal air. If your water heater is approaching that age or you’re spending $300+ per year on repairs, replacement usually makes more sense than patching it together.
We install both traditional tank water heaters and tankless systems. Tankless units are a smart choice in Florida—they heat water on demand, last 15 to 20 years, and work more efficiently when incoming groundwater is already warm. We’ll help you figure out what fits your home, your usage, and your budget.
If your water heater is under 10 years old and the repair costs less than half the price of a new unit, fixing it usually makes sense. But if it’s older, out of warranty, or you’re calling for repairs every year, replacement is the smarter move.
Here’s what we look at: age, condition of the tank, frequency of past repairs, and whether critical components like the heating element or anode rod are failing. Rust-colored water, persistent leaks, or loud banging noises are all signs the tank itself is deteriorating—and that’s not something you can repair.
In Florida, insurance companies are also starting to reduce coverage for water heaters over 12 to 20 years old. Some HOAs require replacement once a unit hits 6 to 10 years. If you’re in that range, it’s worth replacing before you’re forced to—and before a leak causes expensive water damage.
Traditional tank water heaters store 30 to 80 gallons of hot water and keep it heated around the clock. They’re less expensive upfront and work fine for most homes, but they’re less efficient and typically last 8 to 12 years in Florida’s climate.
Tankless water heaters heat water only when you need it. They’re more energy-efficient, take up way less space, and can last 15 to 20 years or longer. Florida’s warm groundwater is a huge advantage here—since incoming water is already warmer than in colder states, tankless units don’t have to work as hard, which makes them even more efficient.
The tradeoff is cost. Tankless systems cost more to install, and depending on your home’s layout and electrical or gas setup, you may need upgrades. But if you’re planning to stay in your home long-term and want lower energy bills, they’re worth considering. We’ll walk through the math with you so you can decide what makes sense.
This usually means your water heater is undersized for your household, or something’s wrong with the heating element or thermostat. If you’ve added people to your home, upgraded to a larger tub, or installed new appliances, your old water heater might not be able to keep up.
Sediment buildup is another common cause, especially in Audubon where the water is loaded with minerals. Over time, calcium and magnesium settle at the bottom of the tank and insulate the heating element, which means it takes longer to heat water and you run out faster. Flushing the tank can help, but if it’s been years, the damage may already be done.
Faulty thermostats or failing heating elements can also limit how much hot water your tank produces. We can test both and replace them if needed. But if your tank is old and you’re constantly running out of hot water, it’s probably time to upgrade to a larger unit or switch to tankless.
For a standard 40- to 50-gallon tank water heater, you’re typically looking at $1,200 to $2,500 installed, depending on the model, fuel type, and any code upgrades required. Tankless systems run higher—usually $2,500 to $4,500—because of the unit cost and installation complexity.
Florida has specific plumbing code requirements for water heater placement, seismic strapping, and shut-off valve access. If your home is older or your current setup isn’t up to code, that can add to the cost. We’ll let you know upfront if any upgrades are needed.
We charge by the project, not by the hour, and we’ll give you a clear quote before we start. No hidden fees. No surprise charges. And we haul away your old unit as part of the service, so you don’t have to deal with disposal.
Turn off the power or gas supply to the unit immediately. For electric water heaters, flip the breaker. For gas, turn the valve to the off position. Then shut off the water supply using the valve at the top of the tank.
Small leaks from the pressure relief valve or a loose connection can sometimes be repaired. But if water is pooling around the base of the tank, that usually means the tank itself has corroded through—and that’s not fixable. You’ll need a replacement.
Water damage in Florida is no joke. Even minor leaks can cost $1,200 to $2,500 to repair. Moderate damage with flooring or drywall involvement can run $3,000 to $7,500. The longer water sits, the worse it gets—and the higher the risk of mold. Call us right away so we can assess the situation and get you back up and running before the damage spreads.
At least once a year. Florida’s hard water and humid climate are tough on water heaters, so regular maintenance can add years to your unit’s lifespan and prevent expensive breakdowns.
During a maintenance visit, we flush the tank to remove sediment buildup, test the pressure relief valve, inspect the anode rod (which protects the tank from corrosion), and check thermostat settings. For gas units, we also inspect the burner and venting system.
Most homeowners skip maintenance until something breaks. That’s understandable—it’s one more thing to remember. But a $100 checkup can prevent a $3,000 emergency replacement. If your water heater is over five years old or you’ve never had it serviced, now’s a good time to schedule it.
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