Hear from Our Customers
You stop thinking about it. That’s the whole point.
Your morning shower stays hot all the way through. Your dishwasher finishes without running out of heated water halfway. You’re not standing in front of the tank wondering if that noise means it’s about to flood your garage.
When your water heater is doing its job, you get consistent temperature, lower energy bills, and zero panic about whether it’ll make it through the week. You’re not calling emergency plumbers at 9 PM because the system finally gave out. You’re not dealing with puddles, rust stains, or that metallic smell that means something’s breaking down inside the tank.
Most people don’t realize their water heater is struggling until it completely fails. The water takes longer to heat up. It runs out faster than it used to. There’s a weird knocking sound that starts quiet and gets louder. Those are all signs that sediment is building up inside the tank, your heating element is wearing out, or the system is just too old to keep up with what your household needs.
Drain Wizard is a family-owned plumbing company based in Cocoa, serving Frontenac and the rest of Brevard County for nearly two decades. We’re not a franchise. We’re not a call center that dispatches whoever’s available.
We’re a small team with over 40 years of combined plumbing experience and a State Certified Master Plumber leading the work. Our owner spent 21 years in the military before starting this business, so the way we operate comes down to showing up on time, doing the job right, and being straight with people about what they actually need.
We know how Florida’s hard water eats away at tank interiors. We know how the humidity here accelerates corrosion. And we know that most water heaters in Brevard County work year-round without a break, which is why they wear out faster than they do up north.
If your system is acting up or completely dead, you call us and we’ll schedule a time that works for you. We offer free estimates, so there’s no cost just to have someone take a look.
When we arrive, we’ll check what’s going on with your current water heater. Sometimes it’s a simple fix like replacing a heating element or flushing out sediment. Other times the tank is too far gone and replacement makes more sense than pouring money into repairs.
If you need a new unit, we’ll walk you through your options. Traditional tank systems are still the most common and they work fine for most homes. Tankless water heaters cost more upfront but they’re more energy efficient and they never run out of hot water. We’ll explain the difference without pushing you toward the more expensive option.
Once you decide what you want, we handle the installation according to Florida building codes. That includes permits, proper venting, pressure relief valves, and making sure everything is up to standard. We haul away your old unit and test the new system before we leave. You’ll have hot water the same day in most cases.
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We handle water heater repair, replacement, and installation for both residential and commercial properties in Frontenac and throughout Brevard County. That covers gas water heaters, electric water heaters, tankless systems, and traditional tank-style units.
If your water heater is leaking, making noise, not heating properly, or just old and inefficient, we’ll figure out what’s wrong and give you a clear answer about whether it’s worth fixing or time to replace it. We’re not in the business of selling you a new water heater if yours can be repaired for a reasonable cost.
Florida’s water supply is tough on plumbing systems. The mineral content here causes sediment buildup inside tanks, which creates a barrier between the heating element and the water. That makes your system work harder, use more energy, and wear out faster. We see this constantly in Brevard County homes. Flushing the tank regularly helps, but most people don’t think about it until the hot water stops working.
We also handle emergency calls. If your water heater fails and you need it fixed now, we’ll get someone out as fast as we can. A leaking water heater can cause serious damage in a short amount of time, especially with Florida’s humidity accelerating mold growth. The faster you get it handled, the less damage you’re dealing with.
Most traditional tank water heaters last between 8 and 12 years. In Florida, they tend to fall on the shorter end of that range because of hard water and constant use.
The minerals in Florida’s water supply settle at the bottom of the tank and create sediment buildup. Over time, that sediment acts like insulation between the heating element and the water, forcing the system to work harder. The heating element can overheat, the tank corrodes faster, and efficiency drops.
If your water heater is over 10 years old and you’re starting to see problems, replacement usually makes more sense than repair. At that point, you’re likely looking at multiple failing components, and you’ll end up paying for repairs on a system that’s near the end of its life anyway.
It depends on your household, your budget, and what matters most to you. Tankless water heaters cost more upfront but they’re 24 to 34 percent more energy efficient than tank systems. They heat water on demand, so you never run out. That’s a big deal if you have a large family or you’re tired of cold showers.
Traditional tank water heaters are cheaper to install and they’re easier to repair. Most plumbers are familiar with them, parts are readily available, and they work fine for average households. The downside is they store a set amount of hot water, and once that’s gone, you’re waiting for the tank to reheat.
If you’re replacing a failing water heater and you want to lower your energy bills long-term, tankless is worth considering. If you just need a reliable system and you don’t want to spend extra, a quality tank water heater will do the job.
Sediment buildup is usually the culprit. When minerals from Florida’s hard water settle at the bottom of your tank, they take up space that’s supposed to hold hot water. So even though your tank is the same size, you’re getting less usable hot water than you used to.
The sediment also insulates the heating element, which means it takes longer to heat the water and the system has to work harder. You might notice the water heater is louder than it used to be. That’s the sound of water trying to boil underneath the sediment layer.
Flushing the tank can help if the buildup isn’t too severe. But if your water heater is older and you’re already seeing reduced capacity, it’s likely time for a replacement. Once sediment hardens inside the tank, flushing won’t remove it, and the problem will keep getting worse.
Turn off the power or gas supply to the water heater immediately. If it’s an electric unit, flip the breaker. If it’s gas, turn the valve to the off position. Then shut off the water supply to the tank using the valve on the cold water line.
A leaking water heater usually means the tank itself has corroded through, and that’s not something you can repair. Once the tank starts leaking, it needs to be replaced. Even a small leak can cause significant water damage, especially in Florida where humidity accelerates mold growth.
Don’t wait to call a plumber. The longer water sits, the more damage it does to your floors, walls, and anything stored nearby. We handle emergency water heater replacements and we’ll get your system back up and running as quickly as possible.
It depends on the type of system you’re installing, the size you need, and whether any additional work is required to bring things up to code. A standard tank water heater replacement typically costs less than switching to a tankless system.
We provide free estimates, so you’ll know exactly what you’re paying before any work starts. We’ll explain what’s included in the price, whether permits are needed, and how long the job will take.
The cost of replacement is usually less than dealing with ongoing repairs on an old system, especially when you factor in higher energy bills and the risk of a catastrophic failure that causes water damage. A new, efficient water heater pays for itself over time through lower utility costs and fewer emergency calls.
In most cases, yes. If we have the right unit in stock and your home doesn’t require any major modifications, we can usually complete the installation the same day you call.
For emergency situations where your water heater has completely failed or is leaking, we prioritize getting you back up and running as fast as possible. We understand that going without hot water isn’t just inconvenient—it disrupts your entire household.
If we need to order a specific model or if there are code-related updates required, we’ll let you know upfront how long the job will take. We don’t leave you guessing. You’ll know the timeline before we start, and we’ll stick to it.
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