Hear from Our Customers
Your water heater quits, and suddenly everything stops. No showers before work. No clean dishes. No laundry. You’re stuck waiting for someone to call back, show up, or figure out what’s wrong.
That’s not how this works. You call, we answer. We show up with fully stocked trucks and actually fix the problem the same day. No waiting around for parts. No vague estimates that triple by the end. No sending you to three different companies because “we don’t work on that brand.”
Whether it’s a 15-year-old tank leaking in your garage or a tankless system that won’t fire up, you’re getting straight answers and real solutions. We handle gas and electric systems, all makes and models. If it heats water, we fix it or replace it. You’re back to normal before the day’s over, not stuck in limbo waiting for callbacks that never come.
Drain Wizard started here in Brevard County back in 2007. We’re not a franchise with rotating techs who just moved to Florida last month. We’re local, family-owned, and we’ve spent nearly two decades learning exactly how Melbourne’s hard water tears through heating elements and why your 12-year-old tank is probably on borrowed time.
Our owner brings over 40 years of plumbing experience and 20 years of military service. That means you’re getting someone who shows up on time, does what they say they’ll do, and doesn’t leave your property a mess. We’re state-certified, fully licensed and insured, and we’ve built our reputation on being the call people make when the big guys charge three times as much and still don’t fix it right.
First, you call or contact us and actually talk to someone who can help. We ask what’s going on, and if it’s an emergency, we’re on the way. No “we’ll get back to you in 24-48 hours.” If you need it today, we make it happen today.
When we arrive, we diagnose the issue fast. Leaking tank? Tripped breaker? Failed heating element? Sediment buildup from Melbourne’s notoriously hard water? We’ll tell you what’s wrong, what it’ll cost to fix, and whether you’re better off repairing or replacing. You get upfront pricing before any work starts. No surprises when the bill comes.
If it’s a repair, we fix it on the spot with parts we already have on the truck. If it’s a replacement, we walk you through your options—standard tank, high-efficiency model, or tankless—and install it the same day whenever possible. We pull permits, follow Florida code, and make sure everything’s dialed in before we leave. Then we test it, clean up, and you’ve got hot water again.
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You’re getting 24/7 emergency availability when your water heater decides to flood your garage at 9 PM on a Saturday. No overtime charges. No “we can get someone out there Tuesday.” We’re available when it matters, and we don’t punish you for needing help outside business hours.
You’re also getting honest assessments about whether your 10-year-old tank is worth another repair or if you’re just delaying the inevitable. Melbourne’s hard water is brutal on water heaters—it causes mineral buildup that clogs lines, corrodes tanks, and kills efficiency faster than in other parts of the country. We see it every day. If your system’s on its last leg, we’ll tell you. If it’s got a few good years left, we’ll tell you that too.
For replacements, you’re getting options that actually fit your situation. Tankless systems save space and cut energy costs by up to 30%, but they’re not right for every home or budget. Standard tanks are reliable and cost-effective if you’ve got the room. High-efficiency models split the difference. We’ll explain what makes sense for your house, your family size, and how you use hot water—not just what’s easiest for us to install.
If your water heater is under 10 years old and the problem is something like a faulty thermostat, heating element, or pressure relief valve, repair usually makes sense. These fixes are straightforward and cost-effective, especially if the tank itself isn’t corroded or leaking.
But if your unit is over 10 years old, leaking from the tank, or you’re constantly calling for repairs, replacement is the smarter move. Tanks don’t last forever, especially in Melbourne where hard water accelerates corrosion and sediment buildup. Once a tank starts leaking, there’s no fix—it’s done.
We’ll give you an honest assessment when we show up. If a $200 repair buys you three more years, we’ll say so. If you’re throwing money at a system that’s about to fail anyway, we’ll tell you that too. You’re not getting upsold. You’re getting the truth so you can make the right call for your home and budget.
Traditional tank water heaters store 40 to 80 gallons of hot water and keep it heated around the clock. They’re reliable, affordable upfront, and easy to install. The downside is they take up space, run out of hot water if you’re doing laundry while someone’s showering, and they’re constantly using energy to keep that tank hot even when nobody’s home.
Tankless water heaters heat water on demand. When you turn on the tap, cold water runs through a heating unit and comes out hot instantly. They’re compact, wall-mounted, and can save you up to 30% on energy costs since they’re not reheating a giant tank all day. They also never run out of hot water, which is a big deal for larger families.
The tradeoff is cost. Tankless units are more expensive upfront, and installation can be more complex depending on your home’s gas lines or electrical setup. But if you’re tight on space, want lower energy bills, and plan to stay in your home for a while, they’re worth considering. We install both, and we’ll walk you through what makes sense for your situation without pushing you one way or the other.
Most standard tank water heater replacements take about three to four hours from start to finish. That includes removing the old unit, installing the new one, connecting gas or electric lines, hooking up water supply, and testing everything to make sure it’s working right. If we’re swapping a tank for a tank in the same spot with no major changes, it’s a pretty straightforward job.
Tankless installations can take longer—usually four to six hours—because they often require upgrades to gas lines, venting, or electrical systems to handle the higher demand. If your home wasn’t set up for tankless originally, there’s more involved. We’ll let you know upfront if that’s the case.
In most situations, you’ll have hot water back the same day. We keep common models and parts stocked on our trucks, so we’re not waiting around for deliveries or making multiple trips. If there’s a delay for any reason—special order unit, permit issue, unexpected complications—we’ll tell you immediately and give you a realistic timeline. No one’s leaving you in the dark.
If your water heater used to keep up and now it doesn’t, a few things could be happening. Sediment buildup is the most common culprit, especially in Melbourne where hard water leaves mineral deposits at the bottom of the tank. That sediment takes up space where hot water should be, and it insulates the heating element so it can’t heat efficiently. Flushing the tank can help, but if it’s been years, the damage might already be done.
A failing heating element is another possibility. If one of the two elements in your electric water heater burns out, you’ll get some hot water but not enough. It’ll heat slower and run out faster. Replacing the element is a quick fix if the rest of the system is in decent shape.
Your water heater might also just be undersized for your household. If you’ve added family members, upgraded to a bigger washing machine, or your teenagers discovered 20-minute showers, your 40-gallon tank might not cut it anymore. In that case, upgrading to a larger tank or switching to a tankless system solves the problem for good. We’ll figure out what’s going on and give you options that actually work.
Yes. We’re available 24/7 for water heater emergencies, and we don’t charge overtime fees just because your tank decided to leak at midnight. If your water heater fails and you need help now—not tomorrow, not next week—we’ll get someone out to you as fast as possible.
Our trucks are fully stocked with common parts, so if it’s a fixable issue like a blown heating element, faulty thermostat, or pressure relief valve problem, we can handle it on the spot. If the tank itself is shot and needs replacing, we’ll let you know right away and talk through your options. In many cases, we can get a new unit installed the same day so you’re not stuck without hot water any longer than necessary.
We’ve been doing this in Brevard County since 2007, and we know that water heater emergencies don’t wait for business hours. Whether it’s a flooded garage, no hot water for your family, or a system that’s making concerning noises, we’re the call you make when it can’t wait. You’ll talk to someone who can actually help, and we’ll be there.
Standard tank water heater replacements in Melbourne typically run between $1,200 and $2,500 depending on the size, brand, and whether it’s gas or electric. That includes the unit, installation labor, hauling away your old heater, and making sure everything’s up to Florida code. If you need a larger capacity tank or a high-efficiency model, the price goes up from there.
Tankless water heater installations usually start around $3,000 and can go higher depending on what’s involved. If your home needs gas line upgrades, new venting, or electrical work to support the unit, that adds to the cost. We’ll walk you through exactly what’s required before any work starts so there are no surprises.
Here’s what matters: we give you upfront pricing before we touch anything. You’ll know what it costs, what you’re getting, and why. No hidden fees. No “oh, we found another issue” markups halfway through. We’re not the cheapest option in town, but you’re paying for quality work, honest communication, and a system that’s installed right the first time. That means fewer callbacks, fewer headaches, and a water heater that actually lasts.
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