Hear from Our Customers
When your water heater starts leaking at 6 AM, you don’t need a week-long wait or a contractor who ghosts after the estimate. You need someone who picks up the phone, shows up when they say they will, and gets your hot water running again before the day’s over.
That’s what happens here. We respond same-day to most calls in Jay and surrounding areas. We bring the right equipment, size your new unit correctly for your household, and install it fast without cutting corners.
No drawn-out timelines. No vague pricing. No coming back three times to finish the job. You get a working water heater installed right the first time, with pricing you know before we start, and a plumber who actually knows what Florida’s hard water and humidity do to these systems.
Drain Wizard is a family-owned plumbing company based in Brevard County, serving Jay and Northwest Florida since 2007. We’re state-certified Master Plumbers with over 40 years of combined experience and 21 years of military service between us.
That military background shows up in how we work. We show up on time, we communicate clearly, and we don’t leave until the job’s done right. No excuses, no delays, no surprises on the invoice.
We’ve installed hundreds of water heaters across Florida, so we know exactly how the climate here eats through tanks faster than anywhere else. Hard water, high humidity, coastal air—it all accelerates wear. We size and install systems built to handle it, and we back our work with real warranties.
First, we pick up the phone. You tell us what’s going on—leaking tank, no hot water, weird noises, whatever it is. We ask a few questions to understand your setup and schedule a time that works for you, often same-day.
When we arrive, we assess your current water heater and your household’s hot water needs. We measure your space, check your gas or electric setup, and recommend the right size and type—whether that’s a traditional tank or a tankless system. We explain your options and give you upfront pricing before any work starts.
Once you approve, we get to work. We safely disconnect and remove your old unit, install the new water heater to code, test everything, and make sure you’re getting hot water before we leave. Most installations take a few hours. We clean up after ourselves, haul away your old tank, and walk you through how to maintain your new system.
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You get a properly sized water heater that matches your household’s demand—not an oversized unit that wastes energy or an undersized one that runs out halfway through your shower. We install quality brands like Bradford White that hold up in Florida’s conditions.
Installation includes full removal of your old unit, proper gas line or electrical connections, code-compliant venting if needed, and testing to confirm everything works. We pull permits when required and make sure your system meets local building codes in Jay and Santa Rosa County.
We also explain what to watch for. Florida’s mineral-rich water accelerates sediment buildup, which kills efficiency and shortens lifespan. We’ll show you how to drain your tank annually and what signs mean you need service before a small issue becomes an emergency replacement. You also get our warranty on the installation work and manufacturer coverage on the unit itself.
Most water heater replacements in Jay run between $1,200 and $2,400 for a standard 40-50 gallon tank, including removal of your old unit and installation of the new one. Tankless systems cost more upfront—usually $3,500 to $4,800 installed—but they last longer and save on energy bills over time.
The exact price depends on the type of unit, the fuel source (gas or electric), and whether we need to upgrade venting or gas lines to meet current code. We give you the full price before we start any work, so there’s no sticker shock when we’re done.
If you’re comparing quotes, make sure you’re comparing the same scope. Some companies lowball the estimate, then tack on fees for hauling away the old tank, upgrading connections, or pulling permits. We include all of that in our upfront number.
If your water heater is leaking, replace it. About 95% of leaks can’t be repaired because they’re coming from corrosion inside the tank itself. Once that starts, the tank is done.
If your unit is over 10 years old and having issues—inconsistent hot water, strange noises, rusty water—replacement makes more sense than repair. Water heaters in Florida typically last 8-12 years due to hard water and humidity. Dumping money into repairs on an aging system just delays the inevitable.
For newer units with minor issues like a faulty thermostat or heating element, repair is usually the smarter move. We’ll be straight with you about which option makes sense. We’re not here to sell you a new water heater if a $200 repair solves the problem.
Most water heater replacements take 2-4 hours from start to finish. That includes disconnecting and removing your old unit, installing the new one, connecting gas or electric lines, testing the system, and cleaning up.
Tankless installations can take longer—sometimes 4-6 hours—because they often require venting upgrades, gas line modifications, or electrical work to handle the higher load. If we’re moving the location of the water heater or upgrading from electric to gas, add more time.
We’ll give you a realistic timeline when we assess the job. Most customers in Jay get their hot water back the same day they call, even for emergency replacements. We don’t drag out simple jobs or schedule return visits when the work can be done in one trip.
For a household of 1-2 people, a 30-40 gallon tank usually works. For 3-4 people, you’re looking at a 40-50 gallon unit. Families of 5 or more typically need a 50-80 gallon tank or should consider a tankless system that provides endless hot water on demand.
But size isn’t just about the number of people. It’s about usage patterns. If everyone showers in the morning within an hour of each other, or if you run the dishwasher and washing machine while someone’s showering, you need more capacity. We ask about your routine before recommending a size.
Tankless water heaters don’t use tank size—they’re rated by flow rate in gallons per minute. We calculate how many fixtures might run simultaneously and size the unit to handle that demand. It’s a different approach, but the goal is the same: making sure you never run out of hot water when you need it.
Yes. We respond to emergency calls throughout Jay and Northwest Florida, often same-day. If your water heater is actively leaking and causing water damage, that’s an emergency—we prioritize those calls.
We keep common water heater sizes in stock so we’re not waiting on special orders when you need help now. For most standard replacements, we can get your hot water running again within hours of your call, not days.
Emergency service costs the same as scheduled work. We don’t jack up prices just because it’s urgent or after hours. You’re already dealing with a stressful situation—we’re not going to make it worse by gouging you on price when you don’t have time to shop around.
Florida’s water is loaded with calcium and magnesium, which settle as sediment at the bottom of your tank. That sediment layer acts like insulation between the heating element and the water, forcing your system to work harder and wear out faster. It also traps moisture against the tank floor, accelerating rust and corrosion.
The humidity doesn’t help either. Coastal air and high moisture levels promote rust on the outside of the tank and all the connections. Even small amounts of condensation can cause problems over time, especially on older units with worn insulation.
That’s why regular maintenance matters here more than in other states. Flushing your tank annually to remove sediment can add years to its life. We show customers how to do this themselves, or we can handle it during a maintenance visit. It’s a small step that prevents a lot of expensive emergency replacements.
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