Hear from Our Customers
When your water heater stops working, everything stops. No hot showers before work. No running the dishwasher. No laundry getting done. Your whole routine gets thrown off, and you’re stuck calling around trying to find someone who can actually come out today.
Most plumbing companies in Brevard County will tell you they can squeeze you in next Tuesday. We don’t operate that way. When you call Drain Wizard for water heater repair in Courtenay, FL, we’re typically at your door the same day.
We handle both gas and electric water heaters. Leaking tanks, broken heating elements, faulty thermostats, sediment buildup from Florida’s hard water. Whatever’s keeping your hot water heater from doing its job, we diagnose it fast and fix it right. You get a clear price before we start any work, and we don’t tack on surprise fees at the end.
Drain Wizard has been handling plumbing services across Courtenay and Brevard County since 2007. We’re not a national chain with rotating technicians. We’re a local, family-owned business led by a state-certified master plumber with over 40 years of hands-on experience.
We know what Florida’s hard water does to water heaters. The mineral buildup, the accelerated corrosion, the way humidity eats away at tanks faster than it would up north. We’ve seen it all in homes across Courtenay, and we know how to fix it without overselling you on a replacement you don’t need yet.
Our team lives and works here. We understand the local codes, the soil conditions, and how the Space Coast climate affects your plumbing. When you hire us, you’re getting someone who answers the phone, shows up on time, and treats your home like it matters.
First, you call or contact us online. We ask a few questions about what’s happening—no hot water, leaking tank, strange noises, whatever you’re dealing with. If it’s an emergency, we prioritize getting someone to you the same day.
When we arrive, we inspect your water heater to figure out what’s actually wrong. We check the heating elements, thermostat, pressure relief valve, anode rod, and look for signs of leaks or sediment buildup. In Florida, mineral deposits are one of the most common culprits, so we pay close attention to that.
Once we know what the problem is, we give you an upfront price. No hidden fees, no “we’ll figure it out later” nonsense. If it’s a simple repair, we usually handle it right then. If your unit is beyond repair or nearing the end of its lifespan—most water heaters last 8 to 12 years—we’ll walk you through replacement options and costs so you can make an informed decision.
After the repair or installation, we test everything to make sure your hot water is back and working properly. We clean up, answer any questions you have, and leave you with a system that’s ready to go.
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We repair and replace both gas and electric hot water heaters. That includes fixing faulty heating elements, replacing broken thermostats, repairing leaking pressure relief valves, and flushing out sediment that’s built up from Courtenay’s mineral-heavy water. If your water heater is making banging or popping noises, that’s usually sediment on the bottom of the tank, and we can take care of it.
Florida’s water is tough on plumbing. The high mineral content causes faster corrosion and limescale buildup compared to other parts of the country. That means water heaters here don’t last as long, and they need more maintenance. We recommend annual tank flushing to extend the life of your unit and keep it running efficiently.
If your water heater is leaking from the bottom, that’s usually a sign the tank itself has corroded through. At that point, repair isn’t an option—you need a replacement. We’ll walk you through your options, whether that’s a standard tank unit or a more efficient tankless system, and give you honest advice based on your home’s needs and your budget.
We also handle emergency water heater repairs. If your tank is leaking and flooding your garage or utility room, we know that can’t wait. Water damage in Florida’s humid climate leads to mold fast, so we treat those calls with the urgency they deserve.
Most water heater repairs take between one and three hours, depending on what’s wrong. If it’s something straightforward like replacing a heating element or thermostat, we can usually knock that out in an hour or two. More involved issues, like flushing a heavily clogged tank or replacing multiple components, might take closer to three hours.
If you need a full water heater replacement, that typically takes three to five hours. We have to drain the old unit, disconnect it, haul it out, install the new one, connect all the gas or electric lines, and test everything to make sure it’s working safely. It’s not a quick swap, but we work efficiently and clean up after ourselves.
The timeline also depends on whether we have the parts or unit in stock. For common repairs, we usually have what we need on the truck. For replacements, we can often get the right water heater the same day or next day, depending on availability.
Leaks usually come from one of three places: the pressure relief valve, the drain valve, or the tank itself. The pressure relief valve can start dripping if there’s too much pressure building up inside the tank, which is fixable. The drain valve at the bottom sometimes loosens or wears out over time, and that’s also repairable.
The bigger problem is when the tank itself is leaking. That happens when corrosion eats through the steel lining inside the tank. Florida’s water accelerates this because of the high mineral content and humidity. Once the tank has corroded through, there’s no fixing it—you need a new water heater.
You’ll usually see water pooling around the base of the unit. If it’s a small, occasional drip, it might be the valve. If it’s a steady leak or a growing puddle, that’s likely the tank. Either way, don’t ignore it. Even a small leak can cause serious water damage and mold growth in Florida’s climate, so it’s worth getting it checked out as soon as you notice it.
It depends on the age of your unit and what’s wrong with it. If your water heater is less than eight years old and the repair is something simple—like a heating element, thermostat, or valve—it usually makes sense to repair it. Those fixes are affordable and can buy you several more years.
If your water heater is over ten years old, you’re getting close to the end of its typical lifespan. At that point, you have to weigh the cost of the repair against the cost of replacement. If the repair is expensive or if you’ve already had to fix it multiple times, replacement is often the smarter move. You’ll get a more efficient unit, lower energy bills, and peace of mind knowing it’s not going to fail again in six months.
We’ll always give you an honest assessment. If your unit is worth repairing, we’ll tell you. If it’s on its last legs and you’re better off replacing it, we’ll tell you that too. We’re not here to upsell you—we’re here to help you make the right call for your situation and budget.
The most common reason is sediment buildup at the bottom of the tank. Florida’s hard water is loaded with minerals like calcium and magnesium. Over time, those minerals settle at the bottom of your water heater and create a thick layer of sediment. That sediment acts like insulation between the heating element and the water, so your heater has to work harder and longer to heat the same amount of water.
Another possibility is a faulty heating element or thermostat. If one of your heating elements burns out, your water heater can only heat half the tank. That means you’ll run out of hot water much faster than usual. A broken thermostat can cause similar issues by not signaling the heating elements to kick on when they should.
Sometimes it’s just a matter of capacity. If your household has grown—more people, more showers, more laundry—your current water heater might not be big enough anymore. A 40-gallon tank that worked fine for two people might struggle to keep up with four. We can assess your usage and let you know if an upgrade makes sense.
Yes. Most of the time, if you call us in the morning, we can get to you the same day. We know that losing hot water isn’t something you can just put off for a week, so we prioritize water heater calls, especially emergencies.
If your water heater is leaking, making loud noises, or you have no hot water at all, we treat that as urgent. We’ll do everything we can to get a plumber to your door as quickly as possible. Even if it’s late in the day, we’ll work to fit you in rather than make you wait until tomorrow.
For non-emergency repairs—like if your water isn’t getting quite as hot as it used to, or you’re noticing a small issue but still have some hot water—we can usually schedule you within a day or two. Either way, we’re not the kind of company that books you out two weeks. We’re local, we’re responsive, and we understand that plumbing problems don’t wait for a convenient time.
It depends on what needs to be fixed. Simple repairs like replacing a thermostat or heating element usually run between $150 and $400. If we need to replace a pressure relief valve, flush out heavy sediment buildup, or fix a leaking drain valve, you’re typically looking at $200 to $500.
If your water heater needs to be replaced entirely, costs range from $1,000 to $3,000 depending on the size, type, and whether it’s gas or electric. Tankless water heaters cost more upfront but can save you money over time with lower energy bills and a longer lifespan.
We always give you a clear, upfront price before we start any work. No surprises, no “we’ll figure it out as we go” pricing. You’ll know exactly what it costs, and you can decide whether to move forward. If there’s a more affordable option that still solves your problem, we’ll tell you about it. We’re not here to sell you the most expensive fix—we’re here to get your hot water working again in a way that makes sense for your budget.
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