Hear from Our Customers
You notice the shower’s barely warm anymore. Or there’s a puddle forming near the tank. Or you hear banging sounds that weren’t there last month.
Here’s what happens when you call us: we show up the same day in most cases, diagnose what’s actually wrong, and give you a straight answer about whether it needs repair or replacement. No upselling a new unit when a $200 fix will do. No waiting three days while you heat water on the stove.
Florida’s hard water destroys water heaters faster than almost anywhere else. The mineral buildup from Lotus’s water supply clogs heating elements, corrodes tanks, and cuts your unit’s lifespan in half if you’re not careful. We see it every day. That’s why we focus on catching problems early when a flush and descale can buy you another few years, instead of waiting until the tank ruptures and floods your garage.
We’ve been handling water heater emergencies across Brevard County since 2007. We’re a family-owned shop, not a franchise call center routing you to whoever’s available.
Carl, our owner, spent 21 years in the military before getting into plumbing. That background shows up in how we work: on time, no excuses, and we don’t leave until the job’s done right. Every water heater installation in Lotus gets the same attention whether it’s a $900 tank replacement or a $4,000 tankless system.
We’re state-certified, fully insured, and we’ve seen every type of water heater failure Florida can throw at a home. When you’re dealing with 40+ years of combined plumbing experience, you’re not getting a rookie who’s guessing at the problem.
You call or text us with the problem. We ask a few questions to understand what’s going on and usually get someone to your property the same day.
When we arrive, we inspect the water heater, check for leaks, test the heating elements or burner, and look at the age and condition of the tank. Then we explain what we found in plain terms. If it’s repairable, we tell you the cost and how long it’ll last. If it needs replacement, we walk through your options: standard tank vs. tankless, capacity based on your household size, and what makes sense for your budget.
Once you approve the work, we handle everything. We pull permits if needed, remove the old unit, install the new water heater to code, test it, and clean up. Most installations take 2-4 hours depending on whether we’re swapping a tank for a tank or converting to tankless.
You get hot water back, a warranty on parts and labor, and our number if anything comes up later.
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We install Bradford White water heaters because they hold up better in Florida’s conditions than most other brands. The tanks are built thicker, the anodes last longer, and we’ve seen them outlive cheaper units by 5+ years when maintained properly.
Every water heater installation includes hauling away your old unit, connecting the new one to your existing gas or electric lines, setting the temperature to a safe level, and making sure it meets Florida building codes. If your home needs updated venting, expansion tanks, or drain pans to pass inspection, we handle that too.
Lotus sits in an area with particularly aggressive water. The calcium and magnesium levels eat through heating elements and coat the inside of tanks with scale. That’s why we recommend a flush every 12-18 months if you have a standard tank. Tankless units need descaling about once a year. Skip that maintenance and you’re looking at early failure, sometimes years before the warranty expires.
We also handle emergency water heater repair when your unit stops working at 9 PM on a Saturday. Leaking tanks, pilot lights that won’t stay lit, no hot water, strange smells, discolored water—we’ve fixed all of it.
If your water heater is under 8 years old and the problem is a faulty heating element, thermostat, or pressure valve, repair usually makes sense. Those parts are inexpensive and the labor’s straightforward.
If your unit is over 10 years old, leaking from the tank itself, or constantly needing fixes, replacement is the smarter move. Tank leaks don’t get better. Once the steel corrodes through, you’re on borrowed time before it fails completely and floods your space.
Age matters more in Florida than other states. Hard water accelerates corrosion, and the humidity doesn’t help. A water heater that might last 15 years in Colorado will give out at 10 here. If you’re close to that mark and facing a $400 repair, putting that money toward a new unit often makes more financial sense than gambling on an old tank.
A traditional tank water heater stores 40-80 gallons of hot water and keeps it heated around the clock. When you use hot water, cold water refills the tank and gets heated back up. They’re less expensive upfront, easier to install, and simple to repair.
A tankless water heater heats water on demand as it flows through the unit. No storage tank, no standby heat loss, and you don’t run out of hot water as long as you’re not using more gallons per minute than the unit can heat. They cost more upfront and installation is more complex, but they last longer and use less energy over time.
For most homes in Lotus, tankless makes sense if you’re planning to stay in the house for a while and want lower utility bills. If you need the cheapest option now or you’re in an older home where running new gas lines would be expensive, a quality tank water heater will serve you fine for the next decade.
Swapping a tank water heater for another tank usually takes 2-3 hours. We drain the old unit, disconnect it, remove it, set the new one in place, connect the water lines and gas or electric, and test everything.
Tankless installations take longer, typically 4-6 hours, because they often require new venting, upgraded gas lines, or electrical work to handle the higher power draw. If your home needs a permit or inspection, that adds time but we handle the paperwork.
Same-day installation is possible in most cases if we have the right unit in stock and we’re not backed up with emergencies. If you call us in the morning with a failed water heater, there’s a good chance you’ll have hot water again by dinner. If we need to order a specific model or your installation requires extra work, we’ll give you an honest timeline upfront so you can plan accordingly.
That noise is sediment buildup at the bottom of the tank. Lotus’s hard water deposits minerals that settle and harden over time. When the heating element or burner fires up, it has to heat through that layer of scale, which causes steam bubbles to pop and bang as they escape.
It’s not an emergency, but it’s a warning sign. The sediment layer makes your water heater work harder, wastes energy, and accelerates wear on the tank. Left alone, it can cause the tank to crack or develop leaks.
Flushing the tank removes most of the buildup and stops the noise. If the sediment has been sitting for years and hardened into a thick layer, flushing might not get it all, but it’ll still help. We recommend flushing once a year in this area to prevent the problem from getting worse. It’s a quick service that adds years to your water heater’s life and keeps it running efficiently.
A standard 40-50 gallon tank water heater replacement typically runs $1,200-$2,000 installed, depending on the brand and whether your setup needs any updates to meet current code. That includes the unit, labor, hauling away the old one, and basic materials like connectors and venting.
Tankless water heater installation costs more, usually $2,500-$5,000, because the units themselves are pricier and installation is more involved. You might need upgraded gas lines, new venting, electrical work, or a water softener to protect the unit from scale damage.
We give you an upfront price before we start any work. No surprises, no hidden fees for “unexpected complications” that we should’ve caught during the estimate. If your home needs extra work like a new drain pan, expansion tank, or permit fees, we include that in the quote. The price we give you is the price you pay unless you ask us to do additional work while we’re there.
Yes, in most cases. We keep common water heater models in stock and we prioritize emergency calls when someone has no hot water or an active leak.
If you call us before noon on a weekday, there’s a strong chance we can get to you the same day. Afternoons and weekends depend on our schedule, but we do everything possible to get you handled quickly. We know you can’t wait three days for hot water when you’ve got kids to bathe and dishes piling up.
Some situations take longer. If you need a specific tankless model we don’t stock, or your installation requires permit approval and inspection, that adds time. But for standard tank replacements and most repairs, same-day service is realistic. We’ve built our business around being available when other plumbers tell you they’re booked out for a week.
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