Hear from Our Customers
You’re not wondering if that slow drain is about to become a flooded bathroom. You’re not calling three different plumbers hoping someone shows up. You’re not dealing with the same leak twice because it wasn’t fixed right the first time.
When your plumbing works, your morning routine doesn’t get derailed by cold showers. Your weekend plans don’t get canceled because of a sewer backup. Your insurance company doesn’t get involved because a small problem turned into water damage.
That’s what you get when someone who actually knows what they’re doing handles your plumbing repairs. No guessing. No return trips. No wondering if you just paid for a temporary fix that’ll fail in six months.
Drain Wizard is a family-owned plumbing company that’s been serving Wiley and Brevard County for over 15 years. We’re state certified (CFC#1428379), fully licensed and insured, and we’ve built our reputation on fixing problems that other plumbers either missed or made worse.
Our owner started in plumbing at 16 and spent 20+ years in the military before starting this company. That background shows up in how we work—we show up on time, we do what we say we’ll do, and we don’t leave until the job’s done right.
We know Wiley homes. We know the cast iron pipe issues in older properties near the coast. We know what salt air and Florida humidity do to your plumbing over time. And we know how to fix it before it costs you tens of thousands in water damage.
First, you call or text us and actually talk to someone who knows plumbing—not a call center. We ask the right questions to understand what’s happening, and if it’s an emergency, we prioritize getting someone to your property fast.
When we arrive, we diagnose the problem properly. That might mean running a camera through your drain lines or testing your water pressure. We’re looking for the real cause, not just the obvious symptom, because fixing the wrong thing wastes your time and money.
Before we do any work, you get a clear explanation of what’s wrong and what it’ll cost to fix it. No surprise charges. No upselling services you don’t need. If we find something that’s not urgent, we’ll tell you that too.
Then we fix it using the right parts and the right methods. We’re not cutting corners or using cheap materials that’ll fail in a year. And when we’re done, we test everything to make sure it works before we leave your property.
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We handle the full range of residential plumbing work—drain cleaning, drain replacement, water heater repair and installation, leak detection, PVC replacement, bathroom remodels, and emergency plumbing services when something breaks at 2 AM.
For Wiley homeowners, cast iron pipe replacement is a big one. If your home was built before 1975, there’s a good chance you’ve got cast iron drain lines that are corroding from the inside out. In coastal areas like ours, that corrosion happens faster—usually around 25 to 30 years. We specialize in safely removing old cast iron and installing modern PVC or ABS pipe that’ll actually last.
We also do video camera inspections so you can see exactly what’s happening inside your pipes. That’s how we catch problems before they turn into emergencies. A small crack in your sewer line today becomes a collapsed pipe and a $30,000 repair next year if you ignore it.
Every job comes with a warranty, and we offer a 5% senior discount because we know a lot of Wiley residents are on fixed incomes. We’re not the cheapest option in Brevard County, but we’re fair, and you won’t be calling us back to fix the same problem twice.
Cast iron pipe replacement typically runs between $15,000 and $50,000 depending on how much pipe needs replacing and how accessible it is. If you’re only replacing a section under a bathroom, you’re looking at the lower end. If we’re replacing your entire main line from the house to the street, it’s closer to the higher end.
The cost also depends on whether we need to break through concrete, dig up landscaping, or work around other utilities. A straight shot is cheaper than a complicated layout with multiple turns and tight spaces.
Here’s the thing—waiting doesn’t make it cheaper. Cast iron pipes don’t get better with age. Once they start failing, the damage accelerates. A small leak today becomes a sewage backup in your living room tomorrow, and then you’re paying for pipe replacement plus water damage restoration plus potential mold remediation. We’ve seen total costs hit $100,000 when people wait too long.
For true emergencies—sewage backups, burst pipes, no water, flooding—we prioritize getting someone to your property as fast as possible, often within an hour or two depending on where we are when you call. We serve all of Wiley and the surrounding Brevard County area, so response times vary slightly by location.
When you call, we’ll give you an honest timeframe. If we’re wrapping up another emergency job, we’ll tell you that. If we can be there in 30 minutes, we’ll tell you that too. We don’t make promises we can’t keep.
Not everything is an emergency, though. A slow drain that’s been slow for two weeks isn’t an emergency—it’s a problem that needs fixing, but it can usually wait until the next business day. We’ll help you figure out what’s urgent and what’s not, because we’re not trying to charge you emergency rates when they’re not necessary.
If your cast iron pipes are over 30 years old and you’re in a coastal area like Wiley, replacement usually makes more sense than repair. Here’s why: cast iron corrodes from the inside out. By the time you see a leak or a backup, the damage is usually widespread, not isolated to one spot.
Repairing one section might buy you a year or two, but the rest of the pipe is deteriorating at the same rate. You’ll end up paying for multiple repairs over the next few years, and each repair means cutting into walls or floors again. It’s more expensive and more disruptive than just replacing everything once.
We use video camera inspections to show you exactly what condition your pipes are in. If they’re still in decent shape, we’ll tell you that. If they’re paper-thin and ready to fail, we’ll tell you that too. The camera doesn’t lie, and neither do we. Some plumbers will push replacement when it’s not needed—we’re not those guys.
Both PVC and ABS are plastic pipes that last longer and perform better than cast iron. PVC is white or cream-colored, and ABS is black. Both are approved by Florida building code for drain, waste, and vent systems in residential plumbing.
The main difference is how they’re joined. PVC requires primer and cement, while ABS only needs cement. ABS is slightly more flexible and works better in colder climates, but in Florida, that’s not really a factor. PVC is more commonly used here and tends to be slightly cheaper.
For most Wiley homeowners, we recommend PVC because it’s what inspectors are used to seeing, parts are easy to find if you ever need repairs, and it has a long track record in Florida’s climate. But if your existing system uses ABS and we’re only replacing a section, we’ll match what’s already there to keep everything compatible. Both will outlast you and your house.
We provide competitive telephone quotes for most standard plumbing jobs once we understand what’s going on. For more complex work like whole-house repiping or drain replacement, we’ll need to see the property first to give you an accurate number.
We don’t charge for estimates on larger projects, but we also don’t waste your time with lowball numbers that magically increase once we start working. The price we quote is the price you pay unless we discover something unexpected—and if that happens, we stop and discuss it with you before doing any additional work.
Some plumbing companies send salespeople to your house who are trained to upsell you on things you don’t need. We send actual plumbers who can diagnose the problem and fix it right then if you want to move forward. That saves you time and gets your plumbing working faster.
Call us immediately if you have sewage backing up into your home, a burst pipe that’s actively flooding, no water at all, or a gas leak. Those are genuine emergencies that can cause serious property damage or health risks if you wait.
You should call soon—but it’s not an emergency—if you have a slow drain, a toilet that runs constantly, low water pressure, or a water heater that’s not heating properly. These problems need fixing, but they’re not going to destroy your house overnight.
When you call, describe what’s happening and we’ll help you figure out how urgent it is. We’re not going to tell you it’s an emergency when it’s not, because we’re not trying to scare you into paying premium rates. But we will tell you when something needs immediate attention, because ignoring real emergencies is how small problems turn into insurance claims.
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