Hear from Our Customers
Cold showers aren’t just uncomfortable. They disrupt your morning routine, stress out your family, and make you wonder how long you’ll be without hot water.
When your water heater stops working, you’re not looking for a sales pitch. You need someone who can diagnose the problem quickly, explain what’s wrong in plain terms, and fix it without dragging the job out.
A working water heater means your household runs smoothly again. Showers happen on schedule. Dishes get cleaned. Laundry gets done. You’re not rationing hot water or boiling pots on the stove just to wash your hands.
If your unit is leaking, that’s not just an inconvenience—it’s potential water damage to your floors, walls, and belongings. The longer it sits, the worse it gets. Mold can start growing in hidden areas within 24 to 48 hours if water isn’t cleaned up properly.
Drain Wizard has been serving North Merritt Island and Brevard County since 2007. We’re a family-owned plumbing company, not a franchise that sends out whoever’s available.
Our team brings over 40 years of combined plumbing experience and 20 years of military service. That background shows up in how we work—on time, straightforward, and focused on doing the job right.
We know the plumbing challenges specific to this area. Merritt Island’s coastal climate means salt air and humidity accelerate wear on water heaters and plumbing systems. Hard water from high mineral content causes sediment buildup that shortens equipment life. We’ve seen it all, and we know how to fix it.
You’re working directly with licensed, insured professionals. No subcontractors. No runaround. Just honest service from people who live and work in this community.
You call or contact us, and we respond quickly—especially for emergencies. We’ll ask a few questions about what’s happening with your water heater so we can bring the right tools and parts.
When we arrive, we start with a full diagnostic. We check the heating elements, thermostat, pressure relief valve, gas connections (if applicable), and look for leaks or corrosion. We’re not guessing. We’re identifying the exact issue.
Once we know what’s wrong, we explain it to you in plain language. No jargon. No upselling. If it’s a simple fix, we tell you. If replacement makes more sense than repair, we’ll explain why and give you transparent pricing so you can make an informed decision.
Then we get to work. Most repairs are completed the same day. We test everything before we leave to make sure your hot water is back and your system is running safely.
If we need to order a part, we’ll let you know upfront how long it’ll take and what your options are in the meantime.
Ready to get started?
We service both gas and electric water heaters, including traditional tank models and tankless units. If it heats water, we can fix it.
Common repairs include replacing faulty heating elements, fixing thermostat issues, repairing or replacing pressure relief valves, addressing leaks, flushing sediment buildup, and fixing gas line or pilot light problems. We also handle electrical issues that prevent your heater from running.
In North Merritt Island, hard water is a frequent culprit behind water heater problems. Mineral deposits settle at the bottom of the tank, reducing efficiency and causing that rumbling or popping sound you might hear. Regular flushing can extend your unit’s life, and we can show you how often that should happen based on your water quality.
Coastal humidity also means faster corrosion on tanks and connections. We check for rust, corrosion, and early signs of failure that could turn into bigger problems if ignored.
If your water heater is over 10 years old and needs a major repair, replacement might be the smarter move. Newer models are significantly more energy-efficient, which means lower utility bills. We’ll walk through the numbers with you so you can see the real cost difference over time.
If your water heater is under 10 years old and the repair cost is reasonable, fixing it usually makes sense. But if it’s older than that, or if you’re facing a major repair like a leaking tank, replacement is often more cost-effective.
Leaking tanks can’t be repaired—the tank itself has corroded through, and that means it’s time for a new unit. If you’re spending $300 or more per year on repairs and your heater is out of warranty, you’re throwing money at a failing system.
Age matters. Most tank water heaters last 8 to 12 years in Florida’s climate, sometimes less due to hard water and humidity. If yours is in that range and showing problems, a new energy-efficient model will save you money on utility bills and give you peace of mind for the next decade.
We’ll assess your specific situation and give you honest advice. If repair makes sense, we’ll tell you. If replacement is smarter, we’ll explain why and show you the numbers.
Inconsistent water temperature is one of the first signs. If your shower goes from hot to cold without warning, or you’re running out of hot water faster than usual, something’s wrong with the heating elements or thermostat.
Strange noises—banging, popping, or rumbling—mean sediment has built up at the bottom of the tank. As water heats up, it has to push through that layer of mineral deposits, which causes the noise and reduces efficiency.
Discolored or rusty water coming from your hot tap indicates corrosion inside the tank. If you see rust-colored water, the tank is likely deteriorating from the inside. That’s not fixable.
Visible moisture or pooling water around the base of your water heater is a serious red flag. Even small leaks can cause significant water damage and mold growth if not addressed immediately.
If you notice any of these signs, don’t wait. The longer you put it off, the more likely you are to face an emergency breakdown or water damage.
Most water heater repairs are completed in a few hours, often the same day you call. Simple fixes like replacing a heating element or thermostat usually take one to two hours once we’re on site.
More involved repairs—like addressing a gas valve issue or replacing a pressure relief valve—might take a bit longer, but we’re still talking about a same-day fix in most cases.
If we need to order a specific part that’s not in our truck, we’ll let you know right away. We’ll give you a realistic timeline and discuss temporary solutions if you need hot water in the meantime.
Emergency repairs get priority. If your water heater is leaking and causing damage, we move fast to stop the problem and protect your home. Our goal is to get your hot water back as quickly as possible without cutting corners.
Yes. We service both gas and electric water heaters, as well as tankless models. Each type has its own set of common issues, and we’ve handled them all.
Electric water heaters typically have problems with heating elements or thermostats. These are straightforward repairs that we can usually complete quickly. Gas water heaters can have issues with the pilot light, gas valve, or thermocouple, which require a different skill set and safety protocols.
Tankless water heaters are becoming more popular in North Merritt Island because they’re energy-efficient and don’t take up much space. But they have their own maintenance needs, like descaling to remove mineral buildup. We’re trained on all major brands and models.
No matter what type of water heater you have, we’ll diagnose it properly and fix it right. If you’re not sure what kind of system you have, we can identify it when we arrive and explain how it works.
Leaks usually come from one of a few places: the tank itself, the pressure relief valve, the drain valve, or the inlet and outlet connections. Where the leak is coming from determines whether it’s fixable.
If the tank is leaking, that’s due to corrosion eating through the metal from the inside. This happens over time as the anode rod—a sacrificial component designed to corrode instead of the tank—wears out. Once the tank itself starts leaking, it can’t be repaired. You’ll need a replacement.
Pressure relief valve leaks happen when pressure or temperature inside the tank gets too high. Sometimes the valve itself is faulty and just needs to be replaced. Other times, it’s doing its job by releasing excess pressure, which means there’s an underlying issue with your thermostat or heating element.
Drain valve leaks are often due to a loose connection or a worn-out valve. These are usually simple fixes. Inlet and outlet connection leaks can often be tightened or resealed.
If you see water around your water heater, don’t ignore it. Even a small leak can cause major damage to your floors, walls, and belongings. Call us right away so we can identify the source and fix it before it gets worse.
Annual maintenance is the standard recommendation, and it’s especially important in North Merritt Island due to hard water and coastal conditions. Regular servicing catches small problems before they become expensive emergencies.
During a maintenance visit, we flush out sediment that’s built up at the bottom of the tank. That sediment reduces efficiency and can cause your water heater to work harder than it should, which shortens its lifespan. Flushing it out once a year keeps things running smoothly.
We also check the anode rod, which protects the tank from corrosion. If it’s heavily corroded, we replace it. This simple step can add years to your water heater’s life.
We inspect all connections, test the pressure relief valve, check the thermostat settings, and look for any signs of wear or potential failure. If something’s starting to go wrong, we’ll catch it early when it’s still a minor fix.
If you’ve never had your water heater serviced and it’s more than a few years old, now’s a good time to start. Regular maintenance costs far less than emergency repairs or early replacement.
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