Hear from Our Customers
When your water heater stops working, everything stops. No morning shower. No clean dishes. No laundry. You need someone who can get there today and actually fix the problem.
That’s what we do. We arrive with the tools, the parts, and the experience to handle gas, electric, tankless, and traditional tank models. Most repairs get done during the first visit because we stock what Florida water heaters need most—thermostats, heating elements, pressure relief valves, and anode rods that handle our hard water and humidity.
You’re not waiting three days for a callback or getting sold a new unit when a repair will do. If your water heater is leaking, making noise, or just not heating like it should, we’ll tell you what’s wrong and what it’ll cost before we start. Then we fix it so you can get back to your day.
Drain Wizard is locally owned and operated right here in Brevard County. We’re not a franchise with a call center in another state. When you call us, you’re talking to someone who knows Titusville—the water quality, the humidity issues, the salt air near the coast, and how all of that wears on your plumbing.
Our licensed technicians have seen what Florida does to water heaters. The mineral buildup from hard water. The corrosion from constant moisture. The sediment that piles up at the bottom of tanks and burns out heating elements. We know what breaks, why it breaks, and how to fix it so it lasts.
We’ve built our reputation on showing up when we say we will, charging what we quoted, and doing the work right. That’s why homeowners in Titusville keep calling us back.
You call or text us with the problem. We ask a few questions—what’s happening, how old is the unit, gas or electric—and we schedule a time that works for you. Same-day appointments are available for emergencies.
When we arrive, we inspect the water heater from top to bottom. We check the heating elements, thermostat, pressure relief valve, anode rod, and tank for leaks or corrosion. We test the electrical connections or gas lines depending on your setup. Then we tell you exactly what’s wrong and what it’ll take to fix it—parts, labor, timeline, total cost.
If you approve the work, we get started right away. We carry most common parts on the truck, so there’s usually no waiting for an order to come in. Once the repair is done, we test everything to make sure it’s heating properly and holding pressure. You get hot water back, and we clean up before we leave. No mess, no surprises, no upselling you into something you don’t need.
Ready to get started?
Whether you’ve got a 40-gallon electric tank in the garage or a tankless gas unit mounted outside, we service it. We work on all major brands—Rheem, AO Smith, Bradford White, Rinnai, Navien, and more. If it heats water, we know how to fix it.
Titusville’s water is hard. That means calcium and magnesium build up inside your tank and on your heating elements. Over time, that sediment layer makes your system work harder and wear out faster. We flush tanks, replace corroded anode rods, and swap out elements that have been choked by mineral deposits. It’s routine work here, and it makes a huge difference in how long your water heater lasts.
We also handle the problems that come with Florida’s humidity and coastal air. Rust on fittings. Corrosion on gas lines. Leaking pressure relief valves. If your water heater is near the end of its lifespan—usually around ten years for tank models—we’ll tell you that too. But we won’t push a replacement if a repair will buy you a few more years. You decide what makes sense for your home and your budget.
If your water heater is less than ten years old and the repair cost is under half the price of a new unit, fixing it usually makes sense. Common repairs like replacing a thermostat, heating element, or pressure relief valve are straightforward and can add years to your system.
But if your tank is leaking from the bottom, that’s a sign the inner lining has corroded through. That can’t be repaired. Same goes if you’re constantly fixing new problems every few months—at that point, you’re throwing money at a failing system.
Age matters too. Tank water heaters typically last eight to twelve years in Florida because of our hard water and humidity. If yours is pushing that range and needs a major repair, replacement might be the smarter move. We’ll walk you through the math so you can make the call that makes sense for your situation.
Hard water is the biggest culprit. Titusville’s water supply is loaded with calcium and magnesium, and those minerals settle at the bottom of your tank as sediment. That layer insulates the heating element from the water, forcing it to work harder and overheat. Eventually, the element burns out or the tank itself starts to corrode from the inside.
Humidity accelerates rust on metal components—fittings, pipes, and the tank exterior. If you’re near the coast, salt air makes it worse. Anode rods, which are designed to corrode instead of your tank, wear out faster here and need to be replaced more often than in drier climates.
Constant use is another factor. In Florida, your water heater runs year-round without much of a break. That steady demand, combined with our water quality and climate, means parts wear out sooner. Regular maintenance—flushing the tank, checking the anode rod, testing the pressure relief valve—can catch problems early and extend the life of your system.
Most repairs fall between $150 and $600, depending on what’s broken. Replacing a thermostat or heating element is on the lower end. Fixing a gas valve or replacing a pressure relief valve costs more because of the parts and labor involved.
If your tank is leaking or the damage is extensive, you’re looking at replacement instead of repair. A new tank water heater installation in Brevard County typically runs between $450 and $1,500, depending on the size and type of unit.
We give you the full cost upfront before we start any work. No surprises, no padding the bill. If a repair doesn’t make financial sense compared to replacement, we’ll tell you that too. You’re not getting sold something you don’t need—you’re getting an honest assessment and a fair price.
Yes. If you call us in the morning, we can usually get someone out the same day. For emergencies—like a water heater leaking all over your garage or no hot water at all—we prioritize those calls and get there as fast as we can.
Most repairs are completed during the first visit because we stock the parts that fail most often in Florida systems. Thermostats, heating elements, pressure relief valves, anode rods—we carry them on the truck so there’s no waiting for an order to arrive.
If we need a specialty part for an older or less common model, we’ll let you know the timeline upfront. But in most cases, you’re getting hot water back the same day we show up. That’s the goal, and that’s what we deliver.
Absolutely. Tankless systems are becoming more common in Titusville, and we service all the major brands—Rinnai, Navien, Rheem, and others. These units have different failure points than traditional tanks, but the repairs are just as manageable when you know what you’re doing.
Mineral buildup is still an issue with tankless heaters, especially in areas with hard water like ours. Scale can clog the heat exchanger and reduce efficiency. We descale units, replace flow sensors, fix ignition issues, and handle error codes that homeowners can’t troubleshoot on their own.
Tankless systems last longer than tank models—usually around twenty years—but they need regular maintenance to hit that lifespan. If yours isn’t heating properly, is showing an error code, or just isn’t performing like it used to, we’ll diagnose it and get it running right again.
Turn off the power to the unit first. If it’s electric, flip the breaker. If it’s gas, turn the gas valve to the off position. Then shut off the water supply using the valve at the top of the tank. That stops more water from entering and limits the damage.
Check where the leak is coming from. If it’s dripping from the pressure relief valve on the side, that valve might just need to be replaced—that’s a common fix. If water is pooling at the base of the tank, that’s a bigger problem. It usually means the tank itself has corroded through, and you’ll need a replacement.
Don’t wait on a leak. Even a small one can cause mold growth in Florida’s humidity, and it can damage flooring, drywall, and anything stored nearby. Call us right away, and we’ll get out there to assess it and stop the problem before it gets worse.
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